Resiliency Planning Defined

The ability to prepare for and adapt to changing conditions and withstand and recover rapidly from disruptions; includes the ability to withstand and recover from deliberate attacks, accidents, or naturally occurring threats or incidents.



Resiliency Planning for Communication Systems using the PACE framework (coming soon)



Resiliency Planning For the Last Mile

The last mile refers to the infrastructure from your organization’s communications equipment to telecom vendors and internet service providers that provide connectivity to the outside world.  

-Communications Network Resiliency Planning Checklist

-10 Keys for Network Resiliency

-DHS Network Resiliency Planning Guide


Using Alternate Routing Strategies for Increased Resiliency 

Solving the last mile problem must also consider how current technologies can provide alternate methods for network routing.  The ability of VoIP or networked PBXs to use a variety of trunking options should be part of your communications resiliency planning.

Using remote sites for Tail End Hop Off routing

-Satellite Trunking. going beyond the handheld satellite phone  (coming soon)


Understanding Communications as a System of Systems

Understanding “system of systems” thinking allows us to consider systems our communication systems rely upon, and also show what systems may rely upon the same communications systems.





Additional Resources

The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) helps improve community resilience to natural disasters through technology and tools that support planning, decision-making, and mitigation efforts.  Visit the website below for more information.


Resilient Hospitals Handbook: Strengthening Healthcare and Public Health Resilience in Advance of a Prolonged and Widespread Power Outage.

Link to Handbook


National Planning Frameworks

National Infrastructure Protection Plan

Presidential Policy Directive 21 (PPD-21): Critical Infrastructure Protection and Resilience is a United States directive that aims to strengthen and secure the country’s critical infrastructure.  The goal of the directive is to reduce vulnerabilities, identify and disrupt threats, minimize consequences, and hasten response and recovery efforts related to critical infrastructure by fostering greater integration and cooperation among public and private organizations.

Overview of the NIPP Healthcare Sector-Specific Plan


DHS National Planning Frameworks describe how the community works together to achieve the National Preparedness Goal (NPG). The NPG goal is: “A secure and resilient nation with the capabilities required across the whole community to prevent, protect against, mitigate, respond to, and recover from the threats and hazards that pose the greatest risk”. To achieve this goal frameworks were created for five areas: Prevention, Protection, Mitigation, Response, and Recovery.


Mutual Aid Agreement

Mutual aid agreements provide a means for organizations to augment resources when needed for high-demand incidents. Relying on community-based sources improves resiliency by sharing access to scarce resources that individual organizations may not be able to afford in normal circumstances.


NIST Community Resiliency Planning Guide –

 How to Build an Effective and Organized Business Continuity Plan –

Key Principles of Integrated Business Resiliency –